DEVI, Vaishali; KANWA, Anil; HOODA, Jayant. Adopting E-CRM in Banking: A Comprehensive Survey of Customer Perspectives in Haryana. Revista Review Index Journal of Multidisciplinary, [S. l.], v. 4, n. 2, p. 27–33, 2024. DOI: 10.31305/rrijm2024.v04.n02.004. Disponível em: https://www.rrijm.com/index.php/RRIJM/article/view/79.. Acesso em: 23 mar. 2026.