M. Christy George, R. Mary, J. Mathew, L. Peter, and A. Y. Eleena, “Exploring Service Quality and Sustainable Commuter Intentions in Kochi Water Metro”, RRIJM, vol. 5, no. 3, pp. 41–49, Sep. 2025, doi: 10.31305/rrijm2025.v05.n03.006.